If you grew up in America, you’re probably extremely familiar with the concept that the customer is always right. And that’s wonderful. In theory.
But, it can lead to a disempowering feeling that’s not just unpleasant, but actually unhelpful to your clients.
Join Katie in this solo episode as she talks about the value of remembering that YOU are the expert. You are the solution to your clients’ needs. And that they’re relying on you to get them to where they want to go.
So in actuality, the customer is your partner. And you’ve totally got this!